Missing Conversions

What Is the Process and How to Raise a Dispute for Missing Transaction

Here is how you submit a missing transaction against conversions that have been untracked or were reported by your members.

What information do I need to submit for a missing transaction?

1. Offer or Advertiser Name
2. Purchase Date
3. Order ID
4. Sales Amount (currency based on offer)
5. Remarks (optional)
6. Sub ID 1 (optional) – If you are a cashback website, please provide the UID or Member ID.

*Please ensure there are no duplicate entries.

How to submit a dispute for missing transactions:

1) Hover to Payment  >> Missing Conversion Illustration purposes only

  2. Add the information required

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3. Once completed, Click Submit submission to process