Illustration purposes only
What Is A 500 error?
The 500 Internal Server Error is a very general HTTP status code that means something has gone wrong on the web site's server, but the server could not be more specific on what the exact problem is. It basically means the problem probably isn't with your computer or internet connection but instead with the website's server.
How to Fix the 500 Internal Server Error
While not probable, it is possible that there's something wrong on your end, in which case we'll look at some things you can try:
Reload the web page. You can do this by clicking the refresh/reload button, pressing F5 or Ctrl + R, or trying the URL again from the address bar. Even if the 500 Internal Server Error is a problem on the web server, the issue might just be temporary. Trying the page again will often be successful.
Clear your browser's cache. If there's a problem with the cached version of the page you're viewing, it could be causing HTTP 500 issues.
Delete your browser's cookies. Some 500 Internal Server Error issues can be corrected by deleting the cookies associated with the site you're getting the error on. After removing the cookie(s), restart the browser and try again.
Step 4 :
If error persist please take a screenshot and contact our customer support for further assistance.
Article is closed for comments.