There are a few reasons for this to happen and include but are not limited to;
|The SWIFT code provided is invalid||Please update your SWIFT code upon confirming with your Bank.|
|Regrettably, we do not support payment for digital banks or e-wallets at this time||We do not have this option available. Please update the Payment Setting using Paypal or Wire Transfer payment method.|
|The transaction has been returned by the processing bank due to invalid account details||Please ensure to cross-check your account number, Beneficiary name, SWIFT code|
|The publisher has made a request to reject the payment||If you did not request to reject the payment, please reach out to us.|
|Payment returned by Paypal||The email address might not be registered with Paypal or Paypal is unable to locate an account with the email address. Please update your PayPal email address again.|
|Others||Our Finance team will specify if it's none of the above. Please check the remark for more information.|
Please ensure to update your Payment information upon receiving the Failed Payment email before requesting the withdrawal again.