There are several reasons why you haven’t received your payment after processing your withdrawal request
- To change your withdrawal request status from “pending” to “done”, Involve Asia needs 10 working days to process all the payment requests
- After the payment status change from “Pending” to “Done”, Usually it will takes around 2-3 working days until the money is successfully delivered into your bank account
- The process of payment will depend on the country itself, please check your bank regulations regarding this information
- If you are using “PayPal” for the first time, we will need to verify your PayPal account which will take 2-3 working days
- If you haven’t received your withdrawal money after 13 working days since the date of request for withdrawal, you may contact your account manager to help you solve this.