How to Raise Missing Conversions Request?

Missing Conversion requests can only be submitted if the conversion date is no longer than 90 days from the date of request made.

Here is how you submit a missing transaction against conversions that have been untracked or were reported by your members.

What information do I need to submit for a missing transaction?

1. Offer or Advertiser Name
2. Purchase Date
3. Order ID
4. Sales Amount (currency based on offer)
5. Remarks (optional)
6. Sub ID 1 (optional) – If you are a cashback website, please provide the UID or Member ID.

*Please ensure there are no duplicate entries.

How to submit a dispute for missing transactions:

1) Hover to Payment > Missing Conversions.

  2) Add the information required.

3) Once completed, click "Submit" submission to process.