Publisher FAQ
Onboarding FAQ
- Where can I obtain my publisher manager's contact ?
- If I wrongly sign up as advertiser, what to do ?
- How to register a property?
- How do I add an property to my publisher account?
- What is Error 419 when signing up?
Account Login FAQ
Property FAQ
- How long do i need to wait for approval
- What type of property should I use for registration
- How to delete added property ?
- Can I use the property which is not added on my dashboard to promote ?
- How many properties maximum can i add ?
Payments Setup FAQ
- Can I withdraw in Philippine Peso (PHP) currency ?
- How do I go to my payment settings ?
- What are the details needed for Wire Transfer (Bank Transfer) payment method ?
- What is IBAN, SWIFT Code & IFSC ?
- I did not receive email after updating payment details
Promoting FAQ
- Can I purchase item using my own affiliate links ?
- What is Premium Inventory and Rate Card?
- What do I need to do after selecting an offer that I want to promote ?
- What should I be aware of before starting to promote ?
- How to select an offer to promote ?
Offer Related FAQ
- What should I do if an offer is paused ?
- What is Exclusive Code?
- What is Offer Invitation ?
- My offer link is not working, what should I do
- How long will the cookie period for an offer
Conversion FAQ
- What is "Pending for Validation" ?
- What is "Pending for Collection" ?
- What is Estimated Earnings ?
- What is Sale amount ?
- How does Involve Asia track my conversions ?
Validation FAQ
- What is conversion deduction ?
- Why is my conversion has no earnings ?
- Why is my conversion rejected ?
- Why I cant see the conversion on dashboard after a purchase ?
- How long is the validation process ?
Missing Conversion FAQ
Wire Transfer Withdrawal Method FAQ
- What is the "Threshold" amount for Wire Transfer ?
- What are the currency i can withdraw for Wire Transfer ?
- The payment status shows as paid, but i have not received payment from Involve Asia. What do I do?
- Is there any intermediary bank charges ?
- Do I need to pay a processing fee if both my earlier withdrawal requests failed?
PayPal Withdrawal Method FAQ
- What are the currency i can withdraw for PayPal ?
- Why is the payment amount during my payment request and the amount I receive different for PayPal transfers ?
- Can i request withdrawal multiple times for PayPal ?
- How long does it take to receive payment once "Request Withdrawal" for PayPal ?
- What is the "Threshold" amount for PayPal ?
Early Withdrawal FAQ
Express Withdrawal
- What is the Express Withdrawal ?
- How Do I Access the Express Withdrawal Page?
- What is the "Pending Validation Amount?"
- How Can I Qualify for Express Withdrawal?
- How to Request for Express Withdrawal ?
Technical FAQ
- Benefits of Smart URL for an offer ?
- What is Smart URL ?
- What is Postback ?
- What is Datafeed ?
- What is API ?